Are you worried about the attitudes of your customer facing staff?
Our very own in-house Management Today Expert, James Prior, recommends these six tips to give them the right mindset to provide quality service.
Click here to be enlightened.
INVOLVE is looking to recruit 2 Business Development Managers to work with our sales and marketing team to help set qualified new business meetings and pitches with Directors and Senior Managers of leading blue-chip businesses.
We’re looking for recent university graduates that are excellent communicators, capable of producing good quality written work, conversing with gravitas with moderately senior business contacts, together with a high attention to detail.
Click here to view the full job spec.
There are some great stats in this month’s copy of Melcrum’s SCM magazine that back-up the value of investing in employee engagement. In case you missed it, here are some of them:
• Highly engaged employees are 480% more committed to helping their company succeed
• Companies that are highly effective at communication are 1.7 times as likely to outperform their peers
• Companies highly effective at both communication and change management are 2.5 times as likely to outperform their peers as companies that are not highly effective in either area
If you still have your doubts then perhaps refer to this animation we recently produced…
